Our Returns Policy

Our Returns Policy

Hallel video(s) returns should be sent to this address:

Hallel Communications
175 Route 340
Sparkill, NY 10976


Requests for returns are granted providing the following requirements are met:

  • All returns must be in Saleable Condition.
  • Invoice date must not be more than 3 months old.
  • Video (s) being returned are currently listed in our catalog.
  • Out of Format (VHS)titles cannot be returned.

100% credit will be issued if we are provided the invoice number, invoice date, and discount received. If this cannot be provided, please supply the customer account number and credit will be issued at a 50% discount.

Credit will be applied to your account. We do not provide cash refunds.

Anita Schultz
Customer Service Department